Like many well-loved brands, GROHE faces problems with counterfeit and reconditioned products. These counterfeit and reconditioned products are even being sold as brand new, often at unbelievably low prices. There are also complaints of scam online sites where sellers promote GROHE products with our trademarks and copyrighted materials, but no product is delivered upon payment.
While we diligently comb the internet for such unethical practices, the ease of doing business online makes it impossible to eliminate the problem. Hence, we urge all our customers to buy only from GROHE SPA Flagship Store and our Local Authorised Dealer Stores.
Thank you for joining us in our fight against illegal counterfeit products, dishonorable business practices and misrepresentation of the GROHE brand by unauthorized resellers.
For information on product warranty, click here.