Like many well-loved brands, GROHE faces problems with counterfeit and reconditioned products. These counterfeit and reconditioned products are even being sold as brand new, often at unbelievably low prices. There are also complaints of scam online sites where sellers promote GROHE products with our trademarks and copyrighted materials.
While we diligently comb the internet for such unethical practices, the ease of doing business online makes it impossible to eliminate the problem. Hence, we urge all our customers to buy only from our Local Authorised Dealer Stores to ensure 100% authenticity and 5-year warranty coverage.
Here are some identified online stores that are NOT selling under our authorisation. The list is non-exhaustive. If in doubt, please feel free to contact us.
Bathroom Deals SG
Hardware City / Hardware City SG / HardwareCity Online
LUXE Bath Lab
Maximum Credit (by Hong Liang Electrical Enterprise)
For a full listing of Local Authorised Dealer stores and more information on product warranty, please click the links below.
Thank you for joining us in our fight against illegal counterfeit products, dishonorable business practices and misrepresentation of the GROHE brand by unauthorized resellers.